Reviews have a huge impact on the purchasing decisions customers make. rankingCoach tracks your reviews across the internet and makes it easy for you to respond to them, revolutionizing the way your brand is perceived online and opening doors to many new customers.
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Not all customers who find your business on search engines and local directories will be immediately convinced to buy from you. Many customers will want to read online reviews of your business first. Web reputation is about ensuring that your review profile presents your business in the best possible light.
40% of consumers will not use a business with negative reviews and 94% of customers have gone elsewhere because of bad reviews. If you are not managing your online reviews, then negative reviews could be scaring potential customers away. That is why you need to track your reviews and respond to them. The benefit of doing so has been proven. A Harvard Business Review study found that when businesses responded to all their reviews, good or bad, they see a substantial improvement in their overall ratings. Higher ratings mean more clicks, more visitors, and ultimately more profits.
Reputation audit
rankingCoach 360 scans key online review locations to assess your review profile, showing you what customers really think about your business and where your reputation needs improvement.
Ratings overhaul
rankingCoach 360 gives you the power to respond quickly and easily to your reviews. Doing this right will increase your positive reviews and reduce the impact of negative reviews.
Profile protection
rankingCoach 360 continues to monitor your online review profile, notifying you the moment reviews of your business are posted, providing a full overview of your reviews, and giving you the control and perspective to easily and comfortably respond to reviews in the best possible way — across multiple platforms from one app.
